Terms and Conditions


If you change your mind about the items you have bought, and they are still in the condition in which we sold them to you, you can return or exchange them within 14 days of your purchase date.

Please note that we can only process a refund once we have received the returned goods, and that shipping costs are not refundable. Before you return an online purchase, please email hello@troskodesign.com to let us know your plan.

Sale items

Sadly we don’t issue refunds or exchanges for items bought on sale, so please ensure you are happy with your sale item before you buy 

Terms and Conditions

By placing your order through our website you confirm that:

  • You are 18 years of age or older
  • You are legally capable of entering into binding contracts
  • The information given on your order form is complete and accurate

All Tröskö Design trademarks (which include trade names, logos, sub-logos and marks)and all material on this website may not be used without written permission.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

General conditions

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.


Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear in our store. We can’t guarantee that your computer monitor’s display of any colour will be accurate.

Changes to our service and prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Shipping Taxes

Many countries add extra import taxes to incoming packages from foreign companies. It is up to you, the customer, to know about and to pay for the shipping taxes in your own country. Tröskö Design is not responsible for any additional costs accrued from custom taxation.


You agree to indemnify, defend and hold harmless Tröskö Design and its respective subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, suppliers, interns and employees, and any other third party service providers or subcontractors, from and against all losses and expenses (including attorney-and own client costs), arising from or related to your use of the site.

These Terms of Service may change

You can review the most current version of the Terms of Service on this page at any time at this page.

We reserve the right to update or change these terms of service at any time without prior notice. Your use of troskodesign.com following any such change constitutes your agreement to follow and be bound by the terms of use as changed. For this reason, we suggest you review these terms of use whenever you use this website.

Contact information

Should you have any questions about our Terms of Service, please email us at hello@troskodesign.com .

Privacy Policy

Marketing permissions

If we receive express permission to do so, Tröskö Design will use the information you provide on our signup form to be in touch with you and to provide updates and marketing.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at hello@troskodesign.com  .

Note: We use MailChimp as our marketing automation platform. By subscribing to our newsletter, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms of Use.

eCommerce store

We collect information about you during the checkout process on our store.

What we collect and store while you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.

Location, IP address and browser type: we’ll use this for purposes like calculating taxes and shipping.

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details.We’ll use this information for purposes, such as, to:

  • Send you information about your order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you sign up for our newsletter


We accept payments through the following third-party payment gateway providers. When processing payments, some of your data will be passed to them, including information required to process or support the payment, such as the purchase total and billing information. 

Thank you for visiting our webshop! Have a lovely day!